Delete Account | eFileReady

eFileReady is committed to protecting your privacy and giving you control over your personal data. This page explains how to request deletion of your eFileReady account and what happens to your data as a result.

How Account Deletion works

Step 1

Submit request

Submit the form below with your account details for account closure.

Step 2

Identity verification

For security, we'll confirm your identity before processing your request.

Step 3

Confirmation request

Once verified, we'll confirm receipt and the expected completion timeline.

Step 4

Processing request

Your account and eligible data will be deleted within 30 days of verification.

What Data is Deleted

Upon a verified deletion request, we permanently delete:

Your account login credentials and profile information
Contact details (name, email, phone, address) not required for statutory record-keeping
Non-statutory preferences and account settings

What Data is Retained (and Why)

We are legally obliged to retain certain records as per UK tax & company law

Filed e-Returns and submission records (RTI/FPS/EPS, CIS300, MTD VAT, CT600/iXBRL, P11D, Pension returns) - retained for up to 6 years
Submission receipts/audit trails - retained for the same statutory period, as proof of successful filing if ever queried by HMRC or Companies House
Financial transaction records related to billing/invoicing - retained as required under UK accounting and tax regulations

After the applicable retention period lapses, this data is permanently and securely deleted from our systems. If you have questions about this process of deletion of your data, please contact us.

Delete my Account.

Name*

User ID*

Contact Email*

Contact Phone*

Contact Address

Reason for Closure*

Submit

Cancel

Account

Delete my account

How Account Deletion works

What Data is Deleted

What Data is Retained (and Why)

Delete my Account.

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